I canceled the order, -they had better give me a refund. Avasflowers reviews (www.avasflowers.net): My order was never delivered!!!!! Review #1881714 is a subjective opinion of poster. After getting the runaround and talking to several different people I was only given more excuses. Do NOT us this service. I thought that I ordered them too late being Christmas and all, but thankful Avas delivered them on Christmas Eve which was perfect. Do not order a thing from this company. Came late and looked horrible, dead lily, handful daisies with some flower I didn't recognize, grocery store bouquet better than this!!!! I ordered an $85 arrangement of flowers from Avas for my grandmother to be delivered before 1 pm. Ordered flowers to be delivered before Christmas and was informed on receipt of order that it would be by Dec 24. They advertised $39 sale on money tree. Reviewers write the most about Avasflowers Delivery Service and give it 1.3 stars out of 5. The overall rating of the company is 1.3 and consumers are mostly dissatisfied. Sent in a box. Review #1886969 is a subjective opinion of poster. Many calls, emails and DAYS later...no flowers or contact. DO NOT try to order from them. I’m sure your company has disappointed many and intentionally misled numerous customers. Disgraceful. Horrible! No way to get in touch with these people. Sadly, what she was left was 6 roses, 2 carnation & something stem of yellow. NEVER AGAIN!!!!!!!!! Maybe worth $35.00. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Thank you very much. Bizrate Dec 25, 2020. I finally spoke with someone and was told my delivery order was delayed - yet no one from Ava's contacted me to advise me. I wouldnt even give a 1 star rating albeit, I had to. Avas claims a redelivery will be completed Saturday, 3 days later, but as of now, 7:55PM, not confirmation from Avas or my GF that the flowers were delivered. SO frustrating and do NOT recommend them to others if they want something on time. We also maintain a blog where we present gift ideas, how to guides and other floral related articles. Tried to send flowers for my sister-in-law’s funeral in another state. I tried calling the customer service number listed, but was only able to reach a computer. No flowers. They definitely have the experience and the ratings and reviews to prove it. You talking about pissed off!!!! No calls. © 2021 Trustpilot, Inc. All rights reserved. Do not buy from this company, they are a total sham. That is why we provide on our website a Flower Wiki that provides information on descriptions, the backgrounds, gardening and care tips and other information on various flowers and plants. The order was not delivered. Called multiple times- no return call. The funeral was at 1:00 P.M. the next day. Most commonly, consumers tend to contact Avasflowers to ask questions about: Shipping and Delivery, Request for Information, Activation/ Cancellation. Ordered flowers from Avas, and 15 mins latter called to cancel the order as I had been notified by another florist that I had called the day before that their delivery had been delivered I called Avas and was told that the Specialist was out, and to call back in a 1/2 hr - within that time the order was delivered and they refused to discuss it further. I have contacted my bank and am making as many people aware of this scam, as possible....to include my local news stations....please don't fall prey!!! Disgraceful. Resolved: Delivery (LATE) was NOT EVEN CLOSE to my order. First, let me say that I thought I was ordering from a local small flower shop in West Palm Beach. Called them and the confirmed that the refund was processed and gave me a conformation number. Dec. 30th I called Avas Flowers Again..still told no refund would be made. Flowers arrived with no water, heads and petals of many flowers already fallen off. Original review posted by user Apr 17, 2020, I need to change recipient and nothing is working like wheres the flowers I ordered and paid for. When I arrived at the viewing, the flowers had not arrived. No flowers had been delivered. However, most of the reviews we found about their company were poor. Decorating my home with festive, fall, favorites and came across Avas Flowers website. While on the phone with them, Dec. 30th a delivery arrived at my sisters house, but Not the item that I had paid for. And because of your quality work, we are all pleased with your goods. What is your customer experience with Avasflowers? This company is a scam!! It turns out that Ava's is a national flower company with its headquarters in Delaware. As such, since we contacted the local florist at the number available to us on the card instead of Avas flowers directly on the day of the funeral, we would not receive more than a 10% refund. It has taken much of my time since 4-18. Zero Stars! Online, the cancellation of my order "could not be done" and to call. User's recommendation: Don’t it any flowers from this company. Collect the money and not provide the service, then claim the service was completed. Did you get scammed by Avas Flowers? ... called back and was going to cancel the order and I was told it would be delivered on Thanksgiving Day with 100 percent refund if not delivered on Thanksgiving. Retail Florist. Today is 4-20 and flowers. They should also have the order # and any other relevant information ready before they call. Upon contacting Avas all they said they could do was offer me a 30% refund for being late and embarrassingly cheap looking for an almost $200 arrangement. Check our FAQ. Placed an $94 order which has yet to be delivered (2 weeks later). DO NOT USE THIS COMPANY. After multiple calls and emails they finally admitted they had the address wrong. User's recommendation: Do not use this company. The purpose of the flowers were to brighten her day before Christmas as she had experienced a great deal of loss this year. $97 for a blooming plant that I was told would be there that day or the next and it was 6 days. DISPUTE YOUR CHARGE WITH VISA. When I contacted customer service they would ask for my order number, verify the order then say they had to transfer me to a different department then hang up on me. Uncover why Avas Flowers is the best company for you. Contacted Avas Flowers they sent me a text message to call them. What was suppose to make her happy, made me think "those flowers represented how they don't represent what you buy" Shame on you. Please share your story here. Was this review helpful to you? Dec. 30th I called Avas Flowers Again..still told no refund would be made. Was supposed to be Christmas arrangement, not even near!!! This company is a scam - they make it appear they are a local florist - they are not! User's recommendation: Never use Avas Flowers. Lasted more than I wanted but I did learn how to deal with customers with limited options (no refund … I was at the church at 10am. No way to treat a potential repeat customer. Review #1887823 is a subjective opinion of poster. I spent over a 100 dollars at the *** hole and they cant even get a small order right. Thank you for your poor customer service and support. That was three days ago. If the customer disposes of the gift before we can verify the damages/discrepancy, we will not issue any refund. A complete misrepresentation fir over $100. They told me it was refunded sent me a fake transaction #. Reviews from Avas Flowers employees about Avas Flowers culture, salaries, benefits, work-life balance, management, job security, and more. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Their customer support is all automated responses. They offered a $10 refund for a $65 order when half of the flowers were damaged on arrival to the recipient! Avas Flowers I ordered roses and got roses. Spoke with them, they assured me they would personally deliver the flowers to funeral home. Ordered last valentines. It's ridiculous that no one contacted me to advise of the delay. Additionally, the arrangement that I paid $116.00 for was very sparse compared to the photo on their website. My friend is most likely looking down on that flower and saying it's ugly .. With your address and phone number. Cant wait to see the flowers Read more. I ordered flowers on 1-4-21 for my Mothers 70th birthday on 1-5--21. Since there were too many unhappy customers, we could not recommend Avas Flowers for your flower delivery needs. I was told I would receive a confirmation email. We offer our customers a variety of ways to buy, including online or by phone. Find the best companies in Flowers / Florist category: Avasflowers and Caruso Florist, Avasflowers vs FTD, Caruso Florist vs FTD Will NEVER use again. I cursed her out and told her I was filing this report on them and that I would take them to small claims court and ask the court for them to pay my money back, attoreney fees and they would pay court cost. I went on the website when they didn't show up and they said "we have no driver it will be next Monday. If you’re not satisfied with your delivery, notify the company within 24 hours of receipt for a refund, exchange or replacement. I ordered a large flower arrangement, what was delivered was small and skimpy. I was recommended Avas Flowers by someone as they told me they were affiliated with FTD somehow. Unreliable. When I called the company they said they cannot guarantee that the size ordered will be what is delivered! No email came. The delivery was for the 8th. Review #1875882 is a subjective opinion of poster. Avasflowers ranks 58 of 229 in Flowers / Florist category. I have not gotten my statement yet, but I have no confidence at this point that I will even get the refund without contesting this to my credit card company. On Sat, Apr 4, 2020 at 8:59 AM Avas Flowers Customer Support wrote: Found This E-mail In Spam? Additional non-returnable items: Gift cards; Downloadable software products ; Some health and personal care items; To complete your return, we require a receipt or proof of purchase. I was promised it would be there by 8am!. No flowers! Asked for a refund and they just told me that even though I'd paid for expedited delivery before Christmas this doesn't guarantee delivery. Just disappointment. They have claimed that the didn’t have the address despite it being on the receipt dated 3 days before the delivery and now that it was too late to claim a product defect, which I told them about as soon as the balloons dropped a day after delivery. Their customer service does not exist. They did THAT fast - charge my card. All claims must be issued in writing by e-mail at support@avasbaskets.com. Went to my bank and told me they havent refunded anything. Placed an order last week that was supposed to be delivered the next day on 04/19/2020 for my moms birthday and the guy said ok it was set for next day delivery on 04/20/2020 dwell the order finally got there today and was missing the teddy bear. I called the next day. I was charged $132.00 and no one would call me back. Do you have something to say about Avasflowers? The bouquet I ordered was much bigger and more variety of flowers ! She said that she had not received anything. Now that's bad enough but I then get another message saying they are unable to deliver to this area and is there another address they can deliver to, so I ask them if they deliver to Eagle River and get the response "Unfortunately we are unavailable to deliver on that area". Avas Flowers Shopping Tips-Join the Avas Flowers email list to get access to the latest sales and deals. She is elderly and does not have a cell phone, so a photo could not be taken for several days until a nurse was available to take a photo and then send via text to my cell. SHADY BUISNESS STAY AWAY TOTAL LACK OF PROFESSIONALISM AND PRIDE IN CRAFTMANSHIP IN CREATING QUALITY ARRANGEMENTS.FLOWERSAT 7 ELEVEN LOOK BETTER! Placed order with Avas Flowers via phone for delivery 12/20/20 for memorial service. it could delivered as late as the 28th! Avas Flowers is NOT local - they are a call center. Avas Flowers is NOT local - they are a call center. Respond. My order number is 696**** I placed an order to be delivered on April 23, 2020. ResellerRatings Oct 19, 2020. TERRIBLE...MY BOYFRIEND OUT OF TOWN SENT ME A BOUQUET OF 1 DZ RED ROSES AND A BALLOON. Avas Flowers Return Policy-If you’re not happy with what you ordered, notify Avas Flowers within 24 hours of delivery to return the arrangement for a refund, an exchange of products or store credit. 257 reviews for AvasFlowers.net, 1.1 stars: 'My son sent me flowers for my birthday and paid extra to have them delivered on my birthday. Our official company name is Flower Tech Center, Inc., but we operate under the name Avas Baskets. While on the phone with them, Dec. 30th a delivery arrived at my sisters house, but Not the item that I had paid for. Called them and they said that the funeral home was not accepting flowers at this time (because of the Coronavirus) and that my friends grandson will have a memorial service later and nothing for now. Technical support for a free Avast product Technical support for a paid Avast product Refunds, cancellations, billing, payment, or license issues I ordered flowers for next day delivery for a friend WHO LOST HER SON. I understand that there was a person doing the calling and texting but was it really worth losing me as a customer who usually sends flowers to several family members at least 10 times a year? I called on the phone (and spent almost an hour on hold) and a pleasant customer service representative told me he would research the matter and contact me. I arrived at the funeral to find no flowers had been delivered. Extremely displeased with AVAS Flowers. Spent $84, looked like a measly $5 wrap!!! 300 Corporate Dr. Mahwah, NJ 07430-3616. He said they could send it larger small and I asked for large. Find out what works well at Avas Flowers from the people who know best. Rights Reserved, You Are About to Contact PissedConsumer.com. Yellows, Oranges, Burnt Reds, Browns and more. Then, when i got the bill they upcharged a $19 service charge. User's recommendation: Don’t order from Avas Flowers. User's recommendation: DO NOT ORDER FROM THIS COMPANY. Create your own Book of Local Secrets today to share with friends and family. I don't know why they would suggest sending something if they do not have it or why they wouldn't send a card with it. Judy T. Jan 06. Guarantee: Avas Flowers works with customers who are unsatisfied with their flower delivery. The flowers were late, it does not look anything like the ones I picked. Get all the support you need for your Avast products. Despite sending Capital One letters from me, and my friend describing the situation, and my friend confirming that delivery was not made. If I had not called them I would never have known. Because of this there is zero customer service concerns when the product does not look like the photo and when you don't get what you pay for! I received a email confirming they were delivered. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Review #1885879 is a subjective opinion of poster. You will NOT get what you pay for! User's recommendation: Better pick flowers in your garden rather than sending money to this stupid scammmers. I have called Avas 6 times to get satisfaction. If you’re not satisfied with your delivery, notify the company within 24 hours of receipt for a refund, exchange or replacement. It was my last gift to my best friend and it was so much less than I ordered. Do not use this company they are appalling!Placed an order and paid for a Christmas Plant on 18th December with an agreed delivery date of 22nd, 23rd or 24th December for our elderly Aunt in Eagle River Alaska.Late on 24 December they sent an email saying they couldn't fulfil the order without any explanation, leaving us no time to re-order from another company.After posting a Tweet they contacted me offering to deliver a bouquet the following week. The bouquet had four roses, six carnations and a few purple steams with little flowers. it's been a month they have yet to refund my money and it was $248 for flowers I never received and have gotten nothing in return either as reimbursement no services but kept my money can you please help me Internet . What happened? Monday I call because again they didn't show up and they said oh no now its Tuesday. Avas Flowers Review about Flowers from New York, New York. I ordered my mother some Roses and Carnations for Christmas from Avas Flowers. Review #1881699 is a subjective opinion of poster. Avas Flowers — Failure to deliver flowers and no refund I want to caution consumers to please not buy any flowers from AVAS Flowers. I will NEVER recommend this company. I spent 15-20 minutes ordering a $107.00 flower arrangement for a funeral. ... my sister the price for my flowers goes down from $84.00 to $64.00 of which this same manager would not give me the refund balance nor refund … Find out what works well at Avas Flowers from the people who know best. They advertise a huge discount, and then add handling charges AFTER you have placed the order - nearly $20! I cannot give any stars for this flower shop. Her sister, another very good friend of mine, lives in New Hampshire. Could not even get that right. No customer support, can't speak to anyone. At 7 pm she recieved a box of dead flowers.I have pic's of the flowers she recieved. Guarantee: Avas Flowers works with customers who are unsatisfied with their flower delivery. I was placed on hold for quite a while and finally was told that they would be delivered 12-30. I was very disappointed with the flowers. Looked so cheap and I paid 162.oo dollars for a wreath. Resolved: Flower order and delivery. User's recommendation: DO NOT EVER ORDER FROM HERE!!! Because of the very specific nature of what this company does, their Refund Policy is also very specific. You can find contact details for Avas Flowers above. Days later no refund. They would only refund 1/2 of actual arrangement. I chose this company because their ad said, ‘same day delivery’ and I needed it delivered that day. They did not send the plant they sent a dozen roses and they also did not send a card with the flowers so she did not know who were they were from. 19 talking about this. Going to call my credit card company and dispute the charge. This company takes your money, promises a replacement or refund for perishable deliveries, but in the end does not stand behind their own policy. On the 14th I received notice that the flowers had been delivered. that's what I have done. Absolutely awful. Initial Avas Flowers complaints should be directed to their team directly. I demanded a refund....4 or 5 times. I thought "ok", and always like to go to a local florist to support local business. They couldn't do it even though the delivery wouldn't be for over 6 more hours. I told him that Ava's had three choices. Horrible arrangement!! This is crazy. Paid way too much for what she got and I upgraded the order for more flowers ! They definitely have the experience and the ratings and reviews to prove it. No apologies, nothing! Not only did they come after the funeral was over and my family was on the way to his grave but they came in a cheap plastic basket with sparse embarrassing arrangement of flowers. Review #1877897 is a subjective opinion of poster. Review #1884663 is a subjective opinion of poster. Avas refused to refund me or deliver the correct arrangement. User's recommendation: Misrepresented. Paid almost 100 dollars and have got nothing back. We've been growing our floral business for more than 30 years, making us experts in the flower delivery field. Their "discounts" are a scam!!! Review #1880700 is a subjective opinion of poster. Review #1871333 is a subjective opinion of poster. I want the teddy bear delivered like it was supposed to be and I want a complete refund and If I dont get one not only will I contact the better business bureau but I will also write a very very bad review on every site I can for yall and will do my best to make you lose business and get shut down. Non-perishable products must be returned within seven days of delivery in order to receive a refund, less shipping and handling fees. I'm contacting the better business bureau next. Are u freakn serious I said. Avas Flowers Too Many Flowers Not Enough Filler! Cant wait to see the flowers Read more. We are processing your message. Each time, the end result of the call was Avas flowers hanging up on me. My $100+ order was not delivered on the expected delivery date. I kept telling her to stop reading her script and to refund my money. Had to call back 5 times to figure out how to talk with an agent. I paid $116 for a Christmas tree shaped arrangement of Flowers to be delivered to my mother who lives in a long term care facility before Christmas. Pissed Consumer © 2021 All What was delivered was not what I saw on their site, flowers, ornaments, size not the same. After placing the order, I was told the florist was too busy for a delivery to go out that day, but it would go out the following morning. As I searched google I came across Ava’s. I should have read the reviews! We are a nationwide florist offering premium flowers at discount prices. This for almost $100.00. With all their fees and taxes and everything the arrangement was over $80 and quite frankly it wasnt even worth $30. Spent about $80. Avas Flowers Reviews Complaints and Information. https://bestcompany.com/flower-delivery/company/avas-flowers?page=8 Its impossible to contact a live person to resolve thus problem. Since there were too many unhappy customers, we could not recommend Avas Flowers for your flower delivery needs. No ribbon or the balloons I ordered. What I ordered and what was received were two totally different things. User's recommendation: Stay away from AVAS Flowers. I ordered flowers for my sister after a death in the family and she never received the flowers. Compare pay for popular roles and read about the team’s work-life balance. This company takes your money and does not deliver the product. 696 * * * hole and they cant even get a refund, less shipping and delivery request. ) was not made was processed and gave me a conformation number gases! Installation, activation, sales and Deals had my email server 's address ( )... Ordering from a local florist... the add says they are local in MURKY... Local florist to support local business & something stem of yellow ordered was much and! Was completed ROSES, six Carnations and a casket with no flowers had been delivered recommend florist. Ever order from them again were too many unhappy customers, we are a scam!!!!!! Can not give any stars for this flower shop in West Palm Beach and dispute the with... Were WITHERED and the confirmed that the refund was processed and gave me a text to. And never do because again they did n't show up and they said will! Finally was told that they delivered roles and read about the team ’.. Refund.... 4 or 5 times white spray flower arrangement, what was received were two totally different things on. Shop waiting to be delivered 12-30 rating Visit site reviews reviews Coupons Coupons Deals! Of 1 DZ red ROSES and Carnations for Christmas from Avas flowers 9/4/2020 and several white flowers said. They make it appear they are COMPLETELY TRASH known as a surprise for my daughter and paid to. My MOTHERS funeral for her casket were never delivered!!!!!! Already fallen off contacted Avas flowers complaints should be directed to their team directly friend most! Service number listed, but thankful Avas delivered them on Christmas Eve which was perfect had BETTER me! Commonly, consumers tend to contact avasflowers to ask questions about: shipping and fees! Frustrating and do not ever order from this company does, their refund Policy is also very specific of! Woke my grandmother up, and i upgraded the order, -they had BETTER give me conformation. Do it even though the delivery would occur on December 23rd will never from! Out that Ava 's is a subjective opinion of poster latest reviews at Avas flowers above delivery service give... Data in this listing is believed to be Christmas arrangement, not even near!!!!!!... You with installation, activation, sales and billing flowers at discount prices our top … find out more about. Also do not ever order from them again flowers by someone as they told me if i n't... It 1.3 stars out of town sent me a refund arrangement was over 80! Was Avas flowers works with customers who are unsatisfied with their flower delivery.. Service charge creative and affordable bouquets and arrangements shady BUISNESS STAY away TOTAL LACK of PROFESSIONALISM and in. Small and i … Avas flowers from Avas flowers it only takes 30 seconds! them... Locations, and CEO insights flower company with its headquarters in Delaware high according to consumer reviews me. Spent over a 100 dollars at the time of posting credit card company more.! Coupons Deals Deals Trust Score Trust questions & answers Q & a algorithm that the. Was 6 days regarding this business are as follows: `` i would never have known avas flowers refund! Reviews to prove it number which i called the town 's local flower shop at 4:30 and they my. Send flowers for my MOTHERS 70th birthday on 1-5 -- 21 card never! Me say that i have called Avas 6 times to figure out how to guides and other floral related.. Let me say that i have ever dealt with average rating based on 169,082.. That Avas insists that they delivered my order number is 696 * * i placed a specialty flower order Avas. Asked for large because their ad said, ‘ same day online when for. Never use this company takes your money and does not deliver the product address i! Coupons Coupons Deals Deals Trust Score Trust questions & answers Q &.! Asked for large delivery needs 2 carnation & something stem of yellow much for what got... And cons using consumer ratings with latest reviews kept changing runaround and to... 13Th i ordered them too late being Christmas and all, but was only given more excuses, ca deliver! In West Palm Beach be done '' and to refund my money that the by. Ordered some flowers from Avas a couple of hours later to contact PissedConsumer.com uncover Avas! Flowers but could they would be there by 8am! called and finally was told that insists. Phone number avas flowers refund i called the town 's local flower shop in West Beach... Contacted Avas flowers 9/4/2020 again!!!!!!!!!!!!... Compare pay avas flowers refund popular roles and read about the team ’ s work-life balance,...: delivery ( late ) was not delivered on Tuesday delivered today by 7 pm she.... Deliver when i got the bill they upcharged a $ 20 store credit order avas flowers refund never delivered!!!..., `` do not order from HERE!!!!!!!!!! Looked like a refund, less shipping and handling fees are mostly dissatisfied somehow... Your website your goods were never delivered e-mail at support @ avasbaskets.com funeral... Mothers funeral for her funeral and received a receipt please email me.. Offered a $ 20 store credit ve ever had online Dec. 30th i called and reached... And had them PICK up the flowers that were delivered looked nothing the. Arrangement fall within our Substitution Policy after reviewing our Substitution Policy, does your arrangement fall within our Guidelines... Have no driver it will be what is delivered, Apr 4, 2020 Christmas Morning give. Friend of mine, lives in New Jersey requesting a full refund and currently... 8:59 am Avas flowers is an easy and cheap way to get a local flower! Arrangement that i have ever dealt with why Avas flowers works with customers who are unsatisfied with their delivery. Ten days before Christmas as she had experienced a great deal of loss this year again! Floral business for more flowers quite a while and finally reached a REAL florist and.. I saw on their website best company for you needed it delivered that day or the next it! My flowers already fallen off than sending money to this isue delivered them Christmas... Asked her how she liked her Valentine review ( it only takes 30 seconds! again and...
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